Payment
& Billing
What are my payment options?
When will I be billed?/When will my credit
card be charged?
When will my credit appear on my account?
I have a question on my charges.
Do I have to pay sales tax?
I need a copy of my invoice/receipt.
| |
| What
are my payment options? |
| The
Copy Centers accepts American Express®, Discover®,
MasterCard®, Visa®, cashier's checks, certified
checks, money orders, personal and company checks (some
restrictions may apply on personal and company checks).
For frequent business customers, we offer open accounts
with Net30 terms. To apply for an open account, download
and complete the Credit Application and mail it to:
The Copy Centers
720 University Avenue
Marshall Square Mall
Syracuse, NY 13235
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| When
will I be billed?/When will my credit card be charged? |
For
customers with open accounts, an invoice will be mailed
to you approximately 14 days after your order is shipped
or delivered. For customers without an open account,
payment is required at the time the order is shipped
or delivered.
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| When
will my credit appear on my account? |
We
require up to five business days to process a credit
to your account once your request is approved. Please
allow up to two billing cycles for the credit to appear
on your monthly statements. For credit card customers,
you may contact your credit card company after five
days to check if the credit is made to your account.
For open account customers, you may contact our Accounts
Receivable department to check on the status of the
credit.
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| I
have a question on my charges. |
For
questions regarding charges on your print order, contact
us or your personal account representative. Since
your account representative is most directly involved
with your order, he or she will be the best person to
answer your questions.
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| Do
I have to pay sales tax? |
| All
New York customers are required to pay sales taxes. If
you are tax-exempt and are not legally obligated to pay
sales tax, please complete a New York State Tax Exempt
form and mail it to:
The Copy Centers
Accounts Receivables
720 University Avenue
Marshall Square Mall
Syracuse, NY 13235
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| I
need a copy of my invoice/receipt. |
To
receive a duplicate copy of your invoice or receipt,
contact us and
our accounting department will be able to provide one
for you.
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